Leading a dedicated team to craft integrated peri-operative digital experiences at Johnson & Johnson MedTech since 2020, I collaborate with diverse teams to champion strategic vision, user experience, and design systems to better serve medical professionals and improve global patient care.
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Bespoke Media Campaign Platform
Envisioned a bespoke, seamless platform for planning and executing multi-year media campaigns across studios and teams for a global Media and Entertainment company.
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STERRAD® Systems: Reimagine Medical Reprocessing
Reimagined an optimized and less stressful instrument sterilization and reprocessing for healthcare facilities and staff.
While many projects from my prior role at Punchcut, a digital design and strategy agency, remain confidential, here are three published projects I worked on:
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Fitbit Smartwatches
Interaction Design • Concept Design
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Medtronic Diabetes Care
User Research • Interaction Design
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StubHub Events & Loyalty
User Research • Interaction Design
My Core Skills
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Interaction Design
Systematic design approaches from concept vision, information architecture, and user flows, to refined details.
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Design Research
Specialized in qualitative research: from research plans and recruitment to interviews and insight synthesis.
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Design Systems
Create and maintain a unified and flexible design system for teams across platforms to drive a cohesive experience.
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Industrial Design
Experienced in hardware & software integration, multi-sensory design, ergonomics, and human factors.
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Design Consulting
Drive the best solutions to the right problems for clients and people who use the experience, together, with a plan.
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Workshop Facilitation
Plan and facilitate workshops that fit the needs of various project phases to drive projects and teams forward.
Fun Things Worth Mentioning
Currently Learning: Anatomy of the Chest, Neck, Abdomen, and Pelvis by Yale University
Currently Reading / Listening: Why Fish Don't Exist: A Story of Loss, Love, and the Hidden Order of Life by Lulu Miller
Podcast guest on Make It Happen with Havana on how to read more books! (2022)
Writer, illustrator, and translator for the anthology Powerful Asian Moms (2022)
Author: Stand with AAPI (2021)
Contributor: Adaptive UX Research Strategies For A 6’ Apart World (2020)
Co-author: 5 Guidelines for Connected Health UX (2020)
Author: Pokémon GO — Past Hype and Novelty (2019)
Guest illustrator for Asymptote Magazine (2019)